Eliminate inaccuracies in your customer data resulting from rapid growth, M&A activities, outdated processes, and a lack of a proper data strategy. Our solution creates a singular, accurate version of your customer data, adaptable to changing demands. Beyond accuracy, benefits include an enriched customer experience, improved regulatory compliance reporting, resolution of revenue leakages, and enhanced customer retention.
Accellor's CustomerSync solution is meticulously crafted to efficiently handle customer updates from various subscribed data sources. It operates by creating an interim copy, following preconfigured rules, and subsequently routing for approval in exceptional cases. Approved changes are seamlessly merged into the base copy of the customer. This process guarantees that despite multiple alterations, the foundational copy remains consistently updated and accurate, ensuring data integrity throughout the system.
Our solution tackles the root cause of multiple customer record entries, integrating Customer Mastering capabilities directly within the CRM system. This ensures a clean and consistent customer version from initial creation to ongoing business interactions, providing a seamless and unified customer management experience
Accellor's CustomerSync solution distinguishes itself from comparable alternatives targeting the creation of a 'golden' record. Unlike People-powered solutions requiring high effort and offering high accuracy, Data-powered solutions with medium effort, cost, and accuracy, and full-scale MDM solutions demanding medium effort and high cost but delivering low accuracy, our solution strikes a unique balance between effort, cost, and accuracy.