Bring your customer and enterprise-facing services — including reservation, boarding pass, check-in, proactive notifications, loyalty programs enrollment and management, FAQs, baggage tracking, advanced assistance, and advanced customer analytics — into a single touchpoint.
Accellor helps implement the Airline CRM solution to empower your organization to understand traveler behavior and enhance sales, marketing, and customer service functions to increase customer satisfaction.
Manage reservations, customer and payment profiles, flight status notifications, and customer service requests on a single platform. Take advantage of an integrated process for disruption management and rebooking scenarios using tools like Passenger Recovery Management. Leverage integrated Chatbots that can be launched instantly across messaging platforms — including Facebook Messenger, Skype, Kiki, Viber, Web Chat, or on a Mobile App. Import data and keep information up-to-date without hassle.