Care Delivery Solution

Integrated Platform

Enabling Care Delivery at your fingertips

Accellor’s Care Delivery Solution, crafted on the Salesforce platform, adeptly manages the nuanced aspects of care provision and delivery. Drawing from our rich industry experience and technical proficiency, Accellor's solution facilitates seamless care delivery and management through a unified platform, while combining the CRM capabilities of Salesforce.

Lead & referral management
Effectively qualify, manage, and advance leads and patient referrals from initial inquiry through conversion and onboarding. Employ digital processes at various stages, including initial assessment, proposal and quote generation, contract management, and onboarding, to streamline and enhance the efficiency of these processes.
Care management
Efficiently create, monitor, and coordinate personalized care plans for patients. Establish and assign care teams and tasks, including the management of medications. Schedule specialist consultations seamlessly—all within a single, integrated platform
Care team management
Facilitate the onboarding and management of care teams and their members. Assign patients and tasks efficiently while monitoring ongoing professional development—all within a centralized platform.
Digitized assessments & reviews
Digitally record assessments and reviews. Capture, track, and manage complaints, feedback, compliments, near-misses, and critical incidents digitally. Take proactive measures by promptly addressing and acting upon this information, all within an integrated system.
Audit & compliance
Ensure data protection with a highly secure system featuring comprehensive traceability for all actions. Customize and configure additional compliance-related activities to meet specific organizational requirements.
Dashboard & reports
Tailor your dashboards and reports to meet compliance, audit, and business needs with a high degree of customization. Implement automated report generation for standard compliance requirements, streamlining the reporting process.
Patient portal
Empower patients and their families by providing access to their care plans and allowing them to monitor progress. Enable access to relevant knowledge articles related to the patient's care plan. Facilitate digital capabilities for requesting assessments, scheduling appointments, and providing feedback, promoting a collaborative and patient-centric approach
Care gaps
Swiftly identify and address care gaps with customizable alerts and notifications for missed and pending tasks. Enhance proactive management by leveraging a system that ensures timely responses and interventions.
Patient 360
Gain a comprehensive 360-degree view of the patient, including details of needs, medications, care plans, communications, interactions, feedback, and reviews—all conveniently accessible within a single platform and view.
EHR integration
Facilitate seamless and secure integration with Electronic Health Record (EHR) systems, enabling the seamless flow of patient data between systems. Provide care providers with complete visibility into the patient's medical history, enhancing the overall continuity of care.
Real-time visibility
Proactively monitor and track tasks, enabling care managers to plan upcoming activities effectively. Take swift action on pending tasks by reassigning them to appropriate team members for efficient task management

Key benefits

Efficiency & coordination
Streamlined tasks assignment & tracking enhances efficiency in care delivery, reducing delays. Improved coordination among care teams ensures a holistic approach to patient care.
Comprehensive patient information
360-degree view of the patient provides a comprehensive view of patient – medical history, care plan, medications, communication history – allowing for quicker decision-making.
Enhanced patient engagement
Patient portal and digital tools empower patients to actively participate in their care, access information, and communicate with their care teams

Reduced errors & improved safety
Access to real-time data as well as centralized care incidents tracking allows for teams to identify gaps & act upon them.
Regulatory compliance
Automated compliance tracking and reporting features assist in meeting regulatory requirements and maintaining high-quality standards

Optimize Care Provision with a Unified Approach to Care Delivery & Management

Key benefits

Customer Success Narratives Spotlighting Our Experience and Expertise