Free cash flow generated
Self Service Resolution Rate
Increase in Recovery Rate
With B2B manufacturers spending 9-15% of revenue on returns and 30% of online orders returned—some fraudulently—a dedicated returns management system is essential to create a seamless, end-to-end returns process.
Built on Salesforce, tailor made for returns management. This modern solution moves beyond traditional systems and utilizes the power of Salesforce for end-to-end return processing.
Features
Effectively administer and customize return policies to align with business objectives
Manage customer-initiated returns and support inspections to verify product condition adherence to return policies.
Systematically administer the issuance, tracking, and resolution of Return Merchandise Authorizations
Empower customer to independently initiate, track, and manage returns through a user-friendly interface
Customize and automate return processes based on specific return types and unique business needs
Seamlessly incorporate with existing systems to ensure a smooth and efficient integration process, minimizing disruptions and complexities.
Organize, store, and process data related to returns, ensuring accuracy, accessibility, and compliance with privacy and regulatory standards.
Built on Salesforce, the platform is ready to leverage AI, Predictive Analytics, IoT Data and much more.
Get a personalized demo and start a conversation about how we can help solve your business challenges and achieve your goals.
